What to Look for When Choosing a Property Manager

If you have an investment property, you know that selecting someone to manage your property is a big decision. Having a good property manager can make everything run more smoothly and give you peace of mind. They can attract good tenants and keep them happy. They collect rent, inspect the property and handle repairs.

Essentially, your property manager is looking after your biggest investment, so choosing the right one is crucial. Here’s the skills you want your property manager to possess.

An eye for appraisals

Your property manager will advise you on how much rent to charge, so they have to accurately appraise the value of your property. You want someone who understands the Tauranga, Mt Maunganui and Papamoa housing market, knows what tenants expect and will choose an appropriate rental fee.

Finding the right tenant

There’s nothing more important than finding the right person to rent your home and a good property manager is well versed in selecting tenants. We know what traits to look for, which questions to ask and can detect any red flags. We’ll also discuss any specific needs you have – like keeping the roses alive or the garden weeded – and will screen the tenants to suit.

Financial management

One of the main reasons residential investors choose to work with a property manager is because of the tricky financial side of renting a property. It can be awkward to talk about money, especially around topics like late payments or rent increases. A property manager is skilled in clear and respectful communications around finances so everyone is on the same page from the start and any issues are dealt with promptly.

Good customer service

Your property manager is the bridge connecting you and the tenant, so they need to have excellent customer service skills with both of you. You want someone who is friendly and professional, listens to concerns and acts quickly. It’s a good idea to meet your property manager in person to figure out their customer service style and see if it’s right for you.
Remember, tenants are more likely to stay in a rental for longer and treat it well if they feel respected.

Effortlessly handles repairs and maintenance

From time to time, drains block and windows break. Repairs and maintenance are a reality when you own a property, the important thing is having someone who will deal with these events quickly and efficiently. You want a property manager that has a trusty plumber and skilled electrician on their contact list. Someone who knows when to call you and when to simply take care of that clogged toilet.

Looking for a property manager?

If you have an investment property in Tauranga, Mt Maunganui or Papamoa, the team at Focus PM will make your life easy and worry-free. Give us a call at 027 454 3038.

Need to know more about our Tauranga property management services?

Please call us on 027 454 3038
or email us at mike@focuspm.co.nz and we’ll get back to you within 24 hours